Social Work, New Public Management and the Language of 'Service User' / Kristin Hefferman in The british journal of social work, 1, vol. 36 (jan. 2006)

Public ISBD [article]  inThe british journal of social work > 1, vol. 36 (jan. 2006) . - pp. 139-147 Titre : Social Work, New Public Management and the Language of 'Service User' Type de document : texte imprimé Auteurs : Kristin Hefferman, Auteur Editeur : Oxford : Oxford university press - GB - Oxford Année de publication : 2006 Article en page(s) : pp. 139-147 Langues : Français (fre) Catégories : Cardijn Langage # Travail social TS Aide sociale:Aide sociale -- Bénéficiaires Mots-clés : Travail social  Langage  Usager Résumé : "The purpose of this paper is to offer insight into the possible consequences of language developed at the political level by an authoritative body for the purpose of designing social policy that is then adapted as discourse in social care. The focus is on the UK government’s policy toward the language of ‘service user’ in the context of New Public Management (NPM). It begins with a brief introduction on the importance of language. Next, it outlines the move towards NPM and changes that have facilitated the shift from ‘client’ to ‘service user’, presenting some of the implications these changes have had on social work in Britain. Finally, it details the possible detrimental effects of labelling language, and discusses research from other countries on preferred terms of reference for individuals who use health and social care services." Permalink : http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=12499 [article] Social Work, New Public Management and the Language of 'Service User' [texte imprimé] / Kristin Hefferman, Auteur . - Oxford : Oxford university press - GB - Oxford, 2006 . - pp. 139-147. Langues : Français (fre) in The british journal of social work > 1, vol. 36 (jan. 2006) . - pp. 139-147 Catégories : Cardijn Langage # Travail social TS Aide sociale:Aide sociale -- Bénéficiaires Mots-clés : Travail social  Langage  Usager Résumé : "The purpose of this paper is to offer insight into the possible consequences of language developed at the political level by an authoritative body for the purpose of designing social policy that is then adapted as discourse in social care. The focus is on the UK government’s policy toward the language of ‘service user’ in the context of New Public Management (NPM). It begins with a brief introduction on the importance of language. Next, it outlines the move towards NPM and changes that have facilitated the shift from ‘client’ to ‘service user’, presenting some of the implications these changes have had on social work in Britain. Finally, it details the possible detrimental effects of labelling language, and discusses research from other countries on preferred terms of reference for individuals who use health and social care services." Permalink : http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=12499

Exemplaires (1)

Cote	Support	Localisation	Section	Disponibilité
PER BJS 36/1 (2006)	Périodique	Centre de documentation HELHa Cardijn LLN	Réserve Périodiques	Disponible

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