Performance Measurement in Adult Social Care : Looking Backwards and Forwards / Paul Clarkson in The british journal of social work, 1, vol. 40 (January 2010)

Public ISBD [article]  inThe british journal of social work > 1, vol. 40 (January 2010) . - pp. 170-187 Titre : Performance Measurement in Adult Social Care : Looking Backwards and Forwards Type de document : texte imprimé Auteurs : Paul Clarkson, Auteur Année de publication : 2010 Article en page(s) : pp. 170-187 Langues : Anglais (eng) Catégories : Cardijn Audit TS Management # Organisation communautaire Résumé : "Approaches arising from the publication of performance data for adult social care in the UK nationally have led to unintended and often perverse consequences. A case is made in this paper for examining locally-based models, which offer substantial benefits to both managers and practitioners, and by extension, service users. Whilst there is no shortage of statements outlining the intentions behind monitoring performance in this setting, actual evidence as to its benefits is lacking. Different approaches to performance measurement (both in the UK and elsewhere) and their relevance to recent debate, particularly that which advocates the wholesale abandoning of performance monitoring, are examined. This review of existing evidence, as opposed to rhetoric, suggests that a different approach, involving the local collection and interpretation of data, offers an opportunity for workers to foster a culture of enquiry. Such a change in emphasis may require the implementation of a different set of incentives to those previously in operation." Permalink : http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=14773 [article] Performance Measurement in Adult Social Care : Looking Backwards and Forwards [texte imprimé] / Paul Clarkson, Auteur . - 2010 . - pp. 170-187. Langues : Anglais (eng) in The british journal of social work > 1, vol. 40 (January 2010) . - pp. 170-187 Catégories : Cardijn Audit TS Management # Organisation communautaire Résumé : "Approaches arising from the publication of performance data for adult social care in the UK nationally have led to unintended and often perverse consequences. A case is made in this paper for examining locally-based models, which offer substantial benefits to both managers and practitioners, and by extension, service users. Whilst there is no shortage of statements outlining the intentions behind monitoring performance in this setting, actual evidence as to its benefits is lacking. Different approaches to performance measurement (both in the UK and elsewhere) and their relevance to recent debate, particularly that which advocates the wholesale abandoning of performance monitoring, are examined. This review of existing evidence, as opposed to rhetoric, suggests that a different approach, involving the local collection and interpretation of data, offers an opportunity for workers to foster a culture of enquiry. Such a change in emphasis may require the implementation of a different set of incentives to those previously in operation." Permalink : http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=14773

Exemplaires (1)

Cote	Support	Localisation	Section	Disponibilité
PER BJS 40/1 (2010)	Périodique	Centre de documentation HELHa Cardijn LLN	Réserve Périodiques	Disponible

The Value of Audit Tools in Children's Services : Reflections upon a Common Assessment Framework Audit / Elizabeth Yardley in The british journal of social work, 4, vol. 44 (June 2014)

Public ISBD [article]  inThe british journal of social work > 4, vol. 44 (June 2014) . - pp. 937-954 Titre : The Value of Audit Tools in Children's Services : Reflections upon a Common Assessment Framework Audit Type de document : texte imprimé Auteurs : Elizabeth Yardley, Auteur Année de publication : 2014 Article en page(s) : pp. 937-954 Langues : Anglais (eng) Catégories : Cardijn Audit # Evaluation # Familles # Travail social Résumé : "This paper considers the value of audit tools in children's services. The article draws upon reflections from an audit of the Common Assessment Framework (CAF) in an English local authority. The wider context of the CAF is outlined, highlighting the prominence of performance management within children's services and critical commentary around the same." Permalink : http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=19416 [article] The Value of Audit Tools in Children's Services : Reflections upon a Common Assessment Framework Audit [texte imprimé] / Elizabeth Yardley, Auteur . - 2014 . - pp. 937-954. Langues : Anglais (eng) in The british journal of social work > 4, vol. 44 (June 2014) . - pp. 937-954 Catégories : Cardijn Audit # Evaluation # Familles # Travail social Résumé : "This paper considers the value of audit tools in children's services. The article draws upon reflections from an audit of the Common Assessment Framework (CAF) in an English local authority. The wider context of the CAF is outlined, highlighting the prominence of performance management within children's services and critical commentary around the same." Permalink : http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=19416

Exemplaires (1)

Cote	Support	Localisation	Section	Disponibilité
PER BJS 44/4 (2014)	Périodique	Centre de documentation HELHa Cardijn LLN	Réserve Périodiques	Disponible

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