Electronic Information Systems and Human Services Organisations : Avoiding the Pitfalls of Participatory Design / Philip Gillingham in The british journal of social work, 2, vol. 45 (March 2015)

Public ISBD [article]  inThe british journal of social work > 2, vol. 45 (March 2015) . - pp. 651-666 Titre : Electronic Information Systems and Human Services Organisations : Avoiding the Pitfalls of Participatory Design Type de document : texte imprimé Auteurs : Philip Gillingham Editeur : Oxford University Press Année de publication : 2015 Article en page(s) : pp. 651-666 Langues : Anglais (eng) Catégories : Cardijn Organisation TS Informatique Résumé : "Recent research and evaluation of the forms of electronic information systems (IS) being used in child welfare agencies in both Australia and England and Wales have shown that, despite the many millions of dollars spent, not only are they unfit for purpose, but also they may undermine front line practice. Jurisdictions may differ in their readiness to accept and respond to these criticisms, but attention is now turning to how IS can be designed that do meet the needs of practitioners. A particular problem that has been identified is the limited involvement that practitioners have had in the design of IS and efforts are now being made to include them. Though there is a considerable amount of literature about how to include the intended users of technology in designing IS, there is a paucity of advice that is relevant to the particular circumstances of social work and social care practitioners. Drawing from an ethnographic study of an IS implementation project in a human services organisation, this article aims to begin to address this gap in the literature by articulating some of the pitfalls for social workers and other human services staff who may become involved in the design, or redesign, of IS." Permalink : http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=21464 [article] Electronic Information Systems and Human Services Organisations : Avoiding the Pitfalls of Participatory Design [texte imprimé] / Philip Gillingham . - [S.l.] : Oxford University Press, 2015 . - pp. 651-666. Langues : Anglais (eng) in The british journal of social work > 2, vol. 45 (March 2015) . - pp. 651-666 Catégories : Cardijn Organisation TS Informatique Résumé : "Recent research and evaluation of the forms of electronic information systems (IS) being used in child welfare agencies in both Australia and England and Wales have shown that, despite the many millions of dollars spent, not only are they unfit for purpose, but also they may undermine front line practice. Jurisdictions may differ in their readiness to accept and respond to these criticisms, but attention is now turning to how IS can be designed that do meet the needs of practitioners. A particular problem that has been identified is the limited involvement that practitioners have had in the design of IS and efforts are now being made to include them. Though there is a considerable amount of literature about how to include the intended users of technology in designing IS, there is a paucity of advice that is relevant to the particular circumstances of social work and social care practitioners. Drawing from an ethnographic study of an IS implementation project in a human services organisation, this article aims to begin to address this gap in the literature by articulating some of the pitfalls for social workers and other human services staff who may become involved in the design, or redesign, of IS." Permalink : http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=21464

Exemplaires (1)

Cote	Support	Localisation	Section	Disponibilité
PER BJS 45/2 (2015)	Périodique	Centre de documentation HELHa Cardijn LLN	Réserve Périodiques	Disponible

Reflexivity, its Meanings and Relevance for Social Work : A Critical Review of the Literature / D'CRUZ H. in The british journal of social work, 1, vol. 37 (jan. 2007)

Public ISBD [article]  inThe british journal of social work > 1, vol. 37 (jan. 2007) . - pp. 73-90 Titre : Reflexivity, its Meanings and Relevance for Social Work : A Critical Review of the Literature Type de document : texte imprimé Auteurs : D'CRUZ H., Auteur ; Philip Gillingham, Auteur ; S. Melendez, Auteur Editeur : Oxford : Oxford university press - GB - Oxford Année de publication : 2007 Article en page(s) : pp. 73-90 Langues : Français (fre) Catégories : Cardijn Critique # Travail social TS Réflexivité (philosophie) # Théorie de la connaissance:Pensée Mots-clés : Critique  Pensée  Reflexivité  Travail social Résumé : "The concept of ‘reflexivity’ has become increasingly significant in social work literature in relation to social work education, theory and practice. However, our reading of the literature indicates that there is a lack of clarity about the concept in terms of who is being exhorted to be ‘reflexive’, when and how. This article addresses these questions through a critical review of social work literature since the 1990s that discusses the concept of ‘reflexivity’. Given that many authors seem to use the concepts of ‘reflexivity’ and ‘(critical) reflection’ interchangeably, we also apply this analysis to ‘reflection’ and ‘critical reflection’. This article raises important questions about how the concepts of ‘reflexivity’, ‘critical reflection’ and ‘reflectivity’ are defined and the different consequences such definitions might have for social work education, theory and practice." Permalink : http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=12515 [article] Reflexivity, its Meanings and Relevance for Social Work : A Critical Review of the Literature [texte imprimé] / D'CRUZ H., Auteur ; Philip Gillingham, Auteur ; S. Melendez, Auteur . - Oxford : Oxford university press - GB - Oxford, 2007 . - pp. 73-90. Langues : Français (fre) in The british journal of social work > 1, vol. 37 (jan. 2007) . - pp. 73-90 Catégories : Cardijn Critique # Travail social TS Réflexivité (philosophie) # Théorie de la connaissance:Pensée Mots-clés : Critique  Pensée  Reflexivité  Travail social Résumé : "The concept of ‘reflexivity’ has become increasingly significant in social work literature in relation to social work education, theory and practice. However, our reading of the literature indicates that there is a lack of clarity about the concept in terms of who is being exhorted to be ‘reflexive’, when and how. This article addresses these questions through a critical review of social work literature since the 1990s that discusses the concept of ‘reflexivity’. Given that many authors seem to use the concepts of ‘reflexivity’ and ‘(critical) reflection’ interchangeably, we also apply this analysis to ‘reflection’ and ‘critical reflection’. This article raises important questions about how the concepts of ‘reflexivity’, ‘critical reflection’ and ‘reflectivity’ are defined and the different consequences such definitions might have for social work education, theory and practice." Permalink : http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=12515

Exemplaires (1)

Cote	Support	Localisation	Section	Disponibilité
PER BJS 37/1 (2007)	Périodique	Centre de documentation HELHa Cardijn LLN	Réserve Périodiques	Disponible

The Development of Electronic Information Systems for the Future : Practitioners, ‘Embodied Structures’ and ‘Technologies-in-Practice’ / Philip Gillingham in The british journal of social work, 3, vol. 43 (April 2013)

Public ISBD [article]  inThe british journal of social work > 3, vol. 43 (April 2013) . - pp. 430-445 Titre : The Development of Electronic Information Systems for the Future : Practitioners, ‘Embodied Structures’ and ‘Technologies-in-Practice’ Type de document : texte imprimé Auteurs : Philip Gillingham, Auteur Année de publication : 2013 Article en page(s) : pp. 430-445 Langues : Anglais (eng) Catégories : TS Enfants:Enfants -- Protection, assistance, etc. # Technologies de l'information et de la communication Résumé : "There is a growing body of research about the current forms of electronic information systems (IS) being used in human service organisations in both the UK and Australia, which demonstrates that, far from being a positive development, their implementation can impede service delivery." Permalink : http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=18109 [article] The Development of Electronic Information Systems for the Future : Practitioners, ‘Embodied Structures’ and ‘Technologies-in-Practice’ [texte imprimé] / Philip Gillingham, Auteur . - 2013 . - pp. 430-445. Langues : Anglais (eng) in The british journal of social work > 3, vol. 43 (April 2013) . - pp. 430-445 Catégories : TS Enfants:Enfants -- Protection, assistance, etc. # Technologies de l'information et de la communication Résumé : "There is a growing body of research about the current forms of electronic information systems (IS) being used in human service organisations in both the UK and Australia, which demonstrates that, far from being a positive development, their implementation can impede service delivery." Permalink : http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=18109

Exemplaires (1)

Cote	Support	Localisation	Section	Disponibilité
PER BJS 43/3 (2013)	Périodique	Centre de documentation HELHa Cardijn LLN	Réserve Périodiques	Disponible

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