Centre de documentation HELHa Cardijn Louvain-la-Neuve
Horaires d'ouverture (en période scolaire)
Lundi : 9h-12h30 / 13h15-17h
Mardi, Mercredi : 10h-14h
Jeudi : 13h-16h45
Vendredi : Fermé
Fermetures pendant les congés scolaires :
- du 29/04/2024 au 12/05/2024 inclus
- du 11/07/2024 au 15/08/2024 inclus
Bienvenue au Centre de documentation de la HELHa Cardijn Louvain-la-Neuve
Le centre de documentation de la HELHa Cardijn LLN met à disposition de ses lecteurs un fonds documentaire spécialisé dans les domaines pouvant intéresser – de près ou de loin - les (futur·e·s) travailleur·euse·s sociaux·ales : travail social, sociologie, psychologie, droit, santé, économie, pédagogie, immigration, vieillissement, famille, précarité, délinquance, emploi, communication, etc.
[article]
Titre : |
A Critical Reflection on the Involvement of ‘Experts by Experience’ in Inspections |
Type de document : |
texte imprimé |
Auteurs : |
Peter Scourfield, Auteur |
Année de publication : |
2010 |
Article en page(s) : |
pp. 1890-1907 |
Langues : |
Anglais (eng) |
Catégories : |
Cardijn Aide à domicile # Evaluation TS Aide sociale:Aide sociale -- Bénéficiaires
|
Résumé : |
"Recent research conducted in the UK for the Commission for Social Care Inspection (CSCI) suggested that there was no evidence to indicate that the involvement of service users and lay assessors in service inspections improved the quality of inspections. However, recently, CSCI has initiated a project to involve ‘experts by experience’ in their service inspections. Here, the term ‘expert by experience’ has been adopted to describe users of social care services. However, the appropriateness of this usage has not been without some challenge and various conceptual difficulties have been raised in how the term is used. Reflecting on reports published by CSCI, this paper considers whether the choice of the word ‘expert’ in this context is really appropriate and also whether, although well intentioned, the involvement of ‘experts by experience’ is too confused in its rationale to actually empower the people using the services being inspected. The paper concludes by suggesting that the current inspection body—the Care Quality Commission—would do well to review both the terminological and conceptual confusion in respect of this practice." |
Permalink : |
http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=15395 |
in The british journal of social work > 6, vol. 40 (September 2010) . - pp. 1890-1907
[article] A Critical Reflection on the Involvement of ‘Experts by Experience’ in Inspections [texte imprimé] / Peter Scourfield, Auteur . - 2010 . - pp. 1890-1907. Langues : Anglais ( eng) in The british journal of social work > 6, vol. 40 (September 2010) . - pp. 1890-1907
Catégories : |
Cardijn Aide à domicile # Evaluation TS Aide sociale:Aide sociale -- Bénéficiaires
|
Résumé : |
"Recent research conducted in the UK for the Commission for Social Care Inspection (CSCI) suggested that there was no evidence to indicate that the involvement of service users and lay assessors in service inspections improved the quality of inspections. However, recently, CSCI has initiated a project to involve ‘experts by experience’ in their service inspections. Here, the term ‘expert by experience’ has been adopted to describe users of social care services. However, the appropriateness of this usage has not been without some challenge and various conceptual difficulties have been raised in how the term is used. Reflecting on reports published by CSCI, this paper considers whether the choice of the word ‘expert’ in this context is really appropriate and also whether, although well intentioned, the involvement of ‘experts by experience’ is too confused in its rationale to actually empower the people using the services being inspected. The paper concludes by suggesting that the current inspection body—the Care Quality Commission—would do well to review both the terminological and conceptual confusion in respect of this practice." |
Permalink : |
http://cdocs.helha.be/pmblln/opac_css/index.php?lvl=notice_display&id=15395 |
|
Exemplaires (1)
|
PER BJS 40/6 (2010) | Périodique | Centre de documentation HELHa Cardijn LLN | Réserve Périodiques | Disponible |